Frequently Asked Questions___________________________

What are business hours or hours of access for the buildings in the Park?
Building operating hours are from 7AM - 7PM, holidays and weekends excluded. However, access to the buildings varies from one to another (see below) because of tenant requirements and security concerns. At all other times a building access card is required to gain entry to the building and/or the desired floor. All those entering the building at times other than business hours must comply with the after-hours entry requirements as set out by management.

Hours of access by building:
4585 Canada Way — 7AM-6PM
4595 Canada Way — 7AM-6PM
3001 Wayburne — 7AM-5PM
4601 Canada Way — 7AM-5PM
4611 Canada Way — 7AM-5PM
4621 Canada Way — 6:45AM-5:30PM

What security is provided for offices in the buildings?
For the safety and security of tenants, Imperial Square, 3001 Wayburne, and 4601, 4611, and 4621 Canada Way are monitored by closed-circuit T.V. 24 hours a day. The CCTV system is state of the art Panasonic equipment with a digital recorder that can provide instant replay. Access to all buildings after hours can only be gained with an access card which can be obtained through the Touchstone office or the Operations Manager. The underground parkade at 4601, 4611, and 4621 Canada Way is brightly lit and is equipped with duress stations that can be pulled for security in the event an emergency arises. The security desk is located at 4601 Canada Way and while not manned 24hrs. a day security can be reached in an emergency by calling 604-683-4111.

During non-business hours, holidays and weekends, the exterior doors (with card readers) and two main elevators will only allow access via a card reader. Visitors may also be given access to the front doors only by use of a visitor entry system and intercom. The intercom can also be used during normal business hours. Entry cards are issued to each tenant upon written request. Management stipulates that cards should be distributed only to staff members requiring access to the building outside normal business hours.

What parking facilities are available?
There is a great deal of parking available both underground and above ground all over the property.

What about parkade security?
As mentioned above, for the safety and security of tenants, Imperial Square, 3001 Wayburne, and 4601, 4611, and 4621 Canada Way are monitored by closed-circuit T.V. 24 hours a day. The underground parkade at 4601, 4611, and 4621 Canada Way is brightly lit and is equipped with duress stations that can be pulled for security in the event a situation arises.

Are there bike racks available on the property?
Bicycle racks are located at the following locations:

- north entrance to 4601, and
- main entrance of 4611 and 4621 Canada Way

- loading bay/IBM reserved parking 4601 Canada Way
- P-2 level parkade northwest corner 4611 Canada Way
- P-2 level parkade under 4621 Canada Way, near the north parkade exit

*access to the bicycle lockups with access card only

Does the business complex have any exercise/fitness facilities?
A gym with mens and ladies showers is located in 4601 Canada Way and is available to tenants of 4601, 4611, and 4621 Canada Way. Access is granted to those who fill out a waiver form available through the Security Desk in the lobby of 4601 Canada Way or by e-mailing the Security Manager at canadawaysecurit@touchstoneproperty.com.

A few simple rules are in place, children under 18 are not allowed. Users must be tenants of the above address with an access card programmed for entrance. Lockers are available for the duration of the workout only — every Friday after 10 PM the contents of all lockers are removed and held by Security.

Are there restaurants in the neighbourhood? What meal facilities are there in the park complex?
Cafe Julie is located in 3001 Wayburne and offers a variety of muffins, sandwiches, soups, coffee and other beverages.

Aramark is located in 4601 Canada Way and offers full course meals, soups, muffins, sandwiches, Starbucks coffee and other beverages.

The Sandwich Tree is located just north of 4585 and 4595 Canada Way (Imperial Sq.) across the common access road off of Beta Street.

For a wide variety of candy, nuts, gifts and fresh daily popped popcorn, visit The Nut Man located next door to the Sandwich Tree.

Other restaurants are located off site all within a 10 minute drive on Canada Way west near Boundary, north on Willingdon at Brentwood Shopping Center, and south on Willingdon at Kingsway and at the Metro Town Shopping Center.